Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nina N - From Autotrader
N.B. Motors were brilliant, helpful, accommodating, and an all-round pleasure to transact with. They're clearly knowledgeable, able to put you at ease, and are quick to sort out any problems, working amenably around your schedule. I wholeheartedly recommend them, and should I ever want another Smart car, I'll definitely be returning to N.B. Motors.

Jayne D - From Autotrader
Nice people to deal with.. Very happy with the service received and very happy and grateful for my new car.

Sue R - From Autotrader
Help and accommodation as we had to travel later in the day to see the car was excellent. Car was as described and when we picked it up very clean. Paperwork and payment sorted in friendly atmosphere and quickly and professionally dealt with. Will definitely be going to these guys again when I want to change cars.

Radoslav D - From Autotrader
Just got my smart car last week, and I am very happy with it, no problems whatsoever, they even serviced it before I got it. Very nice friendly and helpful people too. I would definitely be back if I need other car 5 stars from me

Adam P - From Autotrade
Small Smart car dealer. Amazing people that have helped me find my first car. If you have any issues just let them know and they sort the problem straight away. Would recommend to anyone looking for a smart car.

William G - From Autotrader
From start to finish NB was excellent. The caring approach to the process shows through and that's the reason they've been doing this for so long - a good reputation for great cars and great service.

AAntonia G - From Autotrader
Very very helpful, nice and trustworthy seller. Bought the car a few months ago, in great condition, absolutely no issues so far. Would definitely recommend!

John N - From Autotrader
There are few occasions when buying a second hand car is a real pleasure, this was one of them. It's all down to old fashioned customer service, from the real quick response to my enquiry, a come any time to see the car, a no nonsense look over and an honest appraisal of positive and negative points to agreement to fix the minor points and a great price. All this and going the extra mile to have the car ready on the day I needed it. I will definitely be using NB Motors for all my cars in the future, I suggest you do to.

Jamie B - From Autotrader
You can definitely tell N B Motors is a family run business, with great knowledge of the cars they sell. The car I bought represented great value for money, with a service which was really thorough and reliable. Would definitely recommend to anyone looking in the market for a used car!

James L - From Autotrader
As a new driver, they have helped and guided me through the full process of buying a car and where always friendly and happy to answer any question i had and all were responed with excellent and polite customer service.

Maggie W - From Autotrader
Having had my car written off I needed to get another car quickly. From the first moment I phoned Ryan at NB Motors his polite, helpful and genuine manner put me at ease. We had to travel 130 miles to see the car (although they had even offered to deliver) and managed to get lost in Bournemouth but Lynne and Nick could not have been kinder. They guided us to our destination and then made us a welcome cup of tea! They were personal yet professional and gave us the kind of service that should be the norm but is so rare these days. I love my new car and would not hesitate to recommend NB Motors 100%. What a fantastic service.

Mike S - From Autotrader
Great experience from start to finish ! Friendly and knowledgeable about their motors! Would highly recommend for anyone looking for a Smart car.

Robert P - From Autotrader
I telephoned N B Motors at the last minute whilst in their area and they were super friendly and accommodating. The whole buying experience from that point on was friendly, relaxed and professional, but most of all, the quality of the cars was superb. I'm loving the car and so glad I went there. We want another Smart Car at some point, so will definitely be returning.

Lynda & Richard F - From Autotrader
Great service from the day we telephoned to the day we collected , paperwork all in order and the car was immaculate inside & out. Couldn't ask for a better service. Will be recommending you that's for sure. Thank you

Maureen T - From Autotrader
Customer service at its best so glad I found NB motors what a lovely smart car at a great price . I highly recommend. Thank you for letting me borrow your iPad to sort out the insurance and tax a true gentleman

Eleanor P - From Autotrader
Having just read through the earlier reviews I was delighted to read ones that are saying exactly what I would like to say here! The service was exemplary. Nothing was too much trouble. Would highly recommend. Am absolutely delighted with my new car.

Alan F - From Autotrader
The most pleasant second hand car buying experience ever. All our questions were answered honestly and a sincere intention to provide good service. Would have no hesitation in buying from NB again.

Gemma S - From Autotrader
We have just brought a car from NB motors, great service, very friendly, good prices car. Would recommend to anyone looking to buy a vehicle

John R - From Autotrader
I consider myself very fortunate having found on line the exact car I needed and offered by NB Motors. I visited their premises as arranged and was immediately made welcome. Businesses today are judged on their Customer service levels and from start to finish I received 100% from the owner and his wife. No frills, just straight honest talking which made my decision to buy easy. I cannot praise this company enough and highly recommend them.

Paul R - From Autotrader
Can't speak highly enough of NB Motors, I agreed a price for the car in February but was unable to purchase her till Late April early May. Never in a million years did I think they would say yes. I am now the proud owner of a little Mk1 mini who is a real diva and demands that everyone looks at her. People like these restore faith in family car dealers. Thank you.

Lindsay C - From Autotrader
I was very happy with the service provided by NB Motors. The transaction went very smoothly and I didn't feel pressured at any time. The car is running very well.

Ben C - From Autotrader
The Seller was helpful in terms of making himself quickly available for me to view the vehicle at short notice on a weekend. He was pretty candid about the sale of the van and at no point did I feel I should avoid a transaction with him. He's clearly got a decent knowledge of cars and has a strong history in sales of them. I'd certainly consider checking his inventory next time I'm looking to buy a new vehicle.

Ryland P - From Autotrader
We have purchased many cars over many years and have always found NB Motors to be very helpful, efficient and offering a friendly service. The cars are always reliable and we have had many miles of trouble-free driving. We would recommend NB Motors to anyone who is looking for a good, reliable second-hand car. We have recommended NB Motors to friends and family, who have also received excellent service.

L. K - From Autotrader
Having recently purchased a car from this dealer, I can heartily recommend it. Friendly, courteous, no rush, no pressure, (patience for lots of questions) and hands-on operating instructions for the vehicle. I left feeling confident, and I'm very happy with the car.

Margaret S - From Autotrader
An elderly relative decided to give up driving. We approached N B Motors who offered her a fair price for her car and treated her in a helpful and courteous manner at all times.

Caroline A - From Autotrader
I purchased a 3 year old Hyundai i20 last September from NB Motors for a very competitive price. They took into consideration all my requirements for the right car. It was in a lovely clean condition on collection. I have used NB Motors before and once again this car has proved to be a very good purchase. A smooth and friendly transaction.

Ian B - From Autotrader
Recently bought a car from the lovely couple. Very knowledable and accommodating ... Will buy from there again

Hannah E - From Autotrader
Really pleased with the car that I purchased from N B Motors Car Sales. The car was in the exact condition as advertised and was sold at a very reasonable price. The owner and his wife were so helpful, friendly and accommodating. The whole process from start to finish was easy and stress free and I will definitely be recommending this company to friends and family that are looking to buy a car. Thank you.

Julia B - From Autotrader
I've recently bought my first car from NB Motors and I absolutely love it! Fantastic little Smart at a great price. The owner was very knowledgeable and clearly very experienced - overall excellent service. Very happy!

Paula Rennock-Smith - From Google
Nick and his family are the most welcoming, genuine and friendly people. They went over and above when I purchased my car and it was a pleasure to meet them as well as do business with them. I wouldn't hesitate to purchase another car from them or to recommend them.
Andy Elliot - From Google
Amazing service! My Mum bought a car from Nick and quickly realised it didn't suit her. Their help and support in finding her another car and taking the other one back has been incredible. Absolutely a 5 star rating.
Dawn Young
Fantastic service, bought my Smart Fortwo limited edition on 6th Oct, great family run business, no pressure, and honesty throughout the sale. Love love love my little yellow Smart Car. Thank you beep beep!!
Mick West - From Google
Brilliant easy going couple with a perfect technique of putting the customer at ease also.
STRONGLY recommend. Products on sale are worth having. No doubt needed.
Andy Barran - From Google
Great personal touch, car was exactly as described and customer service was excellent
Seb Cass - From Google
Very nice and helpful ! Would recommend 100 %
Pete M - From Google
Excellent service, have been a customer with them over a number of years. Always honest and upfront. Good prices. Friendly people
Steve Warne - From Google
1st class service, great communication throughout! Don't hesitate to buy a car from here! Can't recommend enough, well done all!
Carlie Annetts - From Google
Very nice genuine couple. Car drives well, good price. Very pleased
Iulia CristinaB - From Google
I've recently bought my first car from NB Motors and I absolutely love it! Fantastic little Smart at a great price. The owner was very knowledgeable and clearly very experienced - overall excellent service. Very happy!
Cabbage Mechanic - From Google
Genuinely pleasant people and just a pleasure to deal with. This is how buying a car should be, many thanks.
kevin mortimer - From Google
Easy no pressure sales.
Alec C - From Autotrader
Very nice people,honest & messing about.

Alba L - From Autotrader
Amazing experience. Lovely customer service and very easy to communicate with them through phone calls. They even very kindly delivered the car to me on a Saturday, and I didn't have to wait long at all. They are trustworthy and very nice people, 100% recommend!

John T - From Autotrader
From the initial enquiries to the purchase, pure professional attitude is abundant. Their customer service is first class, clearly well run firm as well as a family business. Can see why they've been in business a long while. Highly recommend.

Joel W - From Autotrader
I would like to take this opportunity to say a huge thank you to N B motors, Lynn, Nick and Ryan for such exemplary service. We live in age were customer service does not exist and this is the best honest, true, simple yet sophisticated service I have ever received. Having been driving for over 10 years, it was refreshing to see such informative service, concise, friendly and so welcoming. I left with a wonderful car and full confidence in the future. If you are experienced with cars or new to the field, please speak to these wonderful human beings and you will never look back.

Nick B - From Autotrader
Really helpful, just not what you expect these days. No pressure at all just simply expalined the different options each car had. It was to be a surprise for my wife so Nick and his son delivered it before she got home - above and beyond - Thank you.

Jane G - From Autotrader
Very knowlegeable about smart cars . If you need a spotless low mileage well looked after car this is the place to visit